Privacy Policy

My Contact Details 

Ruth Moore, trading as Mooreish Cakes 
Email: ruth@mooreishcakes.co.uk
Instagram: @mooreish.cakes 
Facebook Page: Mooreish Cakes 


Mooreish Cakes takes the privacy of your information very seriously.  
Please read this privacy policy carefully. 


Data collected 

1. I may collect the following Data, which includes personal Data, from you: 
a. name; 
b. contact Information such as email addresses and telephone numbers; 
in each case, in accordance with this privacy policy. 


How we collect Data 

2. Mooreish Cakes will collect your Data in a number of ways, for example: 
a) when you contact us through the Website, by Social Media, e-mail or through any other means; 
b) when you make payments to us; 
c) when you elect to receive marketing communications from us; 
d) when you use our services; 
in each case, in accordance with this privacy policy. 


Our use of Data 

3. Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 
We have a contractual obligation. 
Your consent 
in each case, in accordance with this privacy policy. 


4. If I hold your data due to your consent, and you wish to withdraw that consent, you may do so at any time by emailing mooreishcakes@hotmail.com. 


5. I use the data you provide in the following ways; 
To provide quotes and other information 
To fulfil your order 
For marketing communications 
Internal record keeping 
in each case, in accordance with this privacy policy. 


6. I will not share this information with anyone. 
Keeping Data Secure 


7. All information I hold is securely stored in a password protected file on my computer. 


8. I keep name, address, contact details for 12 months following the completion of your Order. I will then dispose of your information by deleting it from the file. 


9. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes. 


Your rights 

10. Under data protection law, you have rights including: 
Your right of access - You have the right to ask us for copies of your personal information.  
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.  
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.  
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.  
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances. 
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances. 
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. 

Please contact us at ruth@mooreishcakes.co.uk if you wish to make a request. 


Changes to this privacy policy 

11. Mooreish Cakes reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. 

You may contact Mooreish Cakes by email at ruth@mooreishcakes.co.uk


How to complain 

You can also complain to the ICO if you are unhappy with how we have used your data. 

The ICO’s address:            

Information Commissioner’s Office 
Wycliffe House 
Water Lane 
Wilmslow 
Cheshire 
SK9 5AF 

Helpline number: 0303 123 1113